Terms & Conditions

Welcome to the Grow up Green website terms and conditions for use. These terms and conditions apply to the use of this website at www.growupgreen.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

The www.growupgreen.co.uk website is operated by:

Grow up Green,
Broadacre House

Market Street

Newcastle upon Tyne

NE31 1RD
Tel: 07815 975326
E-Mail: info@growupgreen.co.uk

We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.

Ordering from us

You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement, detailing the products you have ordered. Payment will be taken at the point of ordering.

Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

Cancellation and returns policy

If you wish to cancel your order:

You can notify us by email to info@growupgreen.co.uk before we have dispatched the goods to you; or

you can return goods you have ordered from us for any reason at any time within 10 days of receipt for a refund or exchange to the value of the goods bought, not including any postage and packing costs. The costs of returning goods to us shall be borne by you.

Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

If a return brings your total purchase below the amount required for a discount, the amount of your discount will be taken off any monies owed to you.

The rights to return the goods to us will not apply in the following circumstances: –

• in the event that the product has been used
• in the event that the product has been washed
• in the event that the product has been damaged, or that the integral packaging has been damaged so that it is no longer in a saleable condition

The provisions of this clause do not affect your statutory rights.

Licence

The lifestyle photographs on this website are copyright to Grow up Green and should not be reproduced in any circumstances.

Links to and from other websites

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of grow up green logo;
(b) you do not create a frame or any other browser or border environment around this website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any grow up green logos without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.

Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.

The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.

Governing law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with english law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the english courts.

We do not warrant that materials/items for sale on the website are appropriate or available for use outside the united kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the united kingdom, you do so at your own risk and you are responsible for compliance with local laws.

Delivery times

We will despatch your order as soon as we can. This will usually be within 5 working days, although in some cases, we may take up to three weeks to despatch your goods.